Effective Date: August 8, 2026
At Gracia Digital, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, and share information when you visit our website, submit an enquiry, communicate with us, or interact with our marketing activities.
Website: graciadigitalmarketing.com
Business: Digital Marketing Company
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company or organization name
- Website and business information
- Information submitted through contact forms, enquiry forms, consultation requests, or other forms on our website
- Information provided during calls, emails, SMS, WhatsApp, or other communications
- Any other information you voluntarily provide to us
We may also automatically collect certain information when you visit or interact with our website, including:
- IP address
- Browser and device information
- Operating system
- Pages visited and website interactions
- Date and time of visits
- Referral sources
- Approximate location information
- Cookie identifiers and similar tracking information
2. How We Use Your Information
We may use the information we collect for legitimate business and marketing purposes, including:
- Responding to enquiries and requests
- Providing information about our services
- Contacting you regarding your enquiry or requested services
- Scheduling consultations and meetings
- Preparing proposals and recommendations
- Providing and managing services
- Sending emails, SMS messages, or other business communications
- Making phone calls relating to enquiries, services, or business communications
- Conducting marketing and advertising activities
- Creating remarketing and retargeting audiences
- Measuring advertising and campaign performance
- Improving our website, services, and user experience
- Understanding website visitor behaviour
- Preventing fraud, misuse, and security threats
- Maintaining business records
- Complying with applicable legal and regulatory requirements
3. Email, SMS and Telephone Communications
If you provide your email address or telephone number to us, we may use it to communicate with you regarding your enquiry, services, campaigns, appointments, proposals, or other relevant business matters.
Where permitted by applicable law, we may also use your information for marketing communications, including:
- Email marketing
- SMS marketing
- Telephone calls
- Follow-ups regarding enquiries
- Service-related communications
- Promotional or informational communications
You may request to stop receiving marketing communications at any time by contacting us or using the unsubscribe/opt-out mechanism provided in the communication.
4. Cookies, Pixels and Tracking Technologies
We may use cookies, tracking pixels, tags, scripts, web beacons, and similar technologies on our website and in our marketing campaigns.
These technologies may help us:
- Understand how visitors use our website
- Measure website traffic and conversions
- Track advertising performance
- Improve our marketing campaigns
- Create remarketing and retargeting audiences
- Show relevant advertisements on third-party platforms
- Understand interactions with emails and other communications
- Attribute leads and conversions to marketing campaigns
These technologies may be provided by third-party platforms such as advertising, analytics, social media, CRM, and marketing technology providers.
You may be able to control or disable cookies through your browser or device settings. Some website functionality may be affected if certain cookies are disabled.
5. Remarketing and Retargeting
We may use remarketing and retargeting technologies to show advertisements to people who have previously visited our website or interacted with our digital marketing campaigns.
Depending on the platforms we use, these technologies may include cookies, pixels, tags, conversion APIs, advertising identifiers, or similar technologies.
Remarketing may be carried out through platforms such as Google, Meta, LinkedIn, and other advertising networks.
Third-party platforms may process information according to their own privacy policies and terms.
6. Sharing Information With Our Clients
As a digital marketing company, Gracia Digital may provide marketing, lead generation, advertising, campaign management, CRM, or related services to clients.
Where we collect leads or enquiries as part of a campaign or service provided for a client, relevant information may be shared with the respective client for legitimate business purposes, including:
- Following up with leads
- Providing requested products or services
- Sales and customer communication
- Lead qualification
- Customer relationship management
- Appointment scheduling
- Measuring campaign performance
- Reporting and analytics
Information shared with a client may include information such as name, email address, phone number, company information, enquiry details, source of the lead, and other information relevant to the campaign or service.
Where applicable, our clients may act as the business or organization responsible for handling the lead after the information is transferred to them. Their own privacy policies and practices may then apply.
7. Third-Party Service Providers
We may use third-party technology and service providers to operate our website, marketing activities, communications, analytics, advertising, and business operations.
These may include providers for:
- Website hosting
- CRM and lead management
- Email marketing
- SMS communication
- Telephone and calling systems
- Analytics
- Advertising platforms
- Remarketing and retargeting
- Marketing automation
- Data management and reporting
- Website security
These providers may process information on our behalf or according to their own privacy policies and terms.
8. Analytics and Advertising Platforms
We may use third-party platforms such as Google Analytics, Google Ads, Meta, LinkedIn, and similar services to measure website traffic, advertising performance, conversions, and user interactions.
These services may collect information through cookies, pixels, tags, device identifiers, or similar technologies.
The use of information by these platforms is governed by their respective privacy policies and terms.
9. Data Storage and Retention
We may store personal and business information in our systems, CRM platforms, email platforms, marketing platforms, databases, spreadsheets, or other technology systems used to operate our business and provide services.
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, managing leads, communicating with users, measuring campaigns, maintaining business records, resolving disputes, and complying with legal obligations.
When information is no longer required, we may delete, anonymize, or securely dispose of it where appropriate.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
11. Legal Disclosure
We may disclose information when we reasonably believe that disclosure is necessary to:
- Comply with applicable law or legal requirements
- Respond to lawful requests from authorities
- Protect our rights, property, or safety
- Prevent fraud or misuse
- Investigate security incidents
- Enforce agreements or applicable terms
12. Your Privacy Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where legally applicable
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Object to certain processing activities
- Request information about how your data is being used or shared
To exercise an applicable privacy right, please contact us using the details provided below.
13. Opting Out of Marketing
You may opt out of promotional communications from us at any time.
For email communications, you can use the unsubscribe option included in the email.
For SMS communications, you may follow the opt-out instructions provided in the message or contact us directly.
You may also request that we stop contacting you by phone or through other marketing channels.
Please note that opting out of marketing communications may not prevent us from sending necessary service-related or transactional communications.
14. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
Gracia Digital is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before submitting personal information.
15. Children’s Privacy
Our website and services are not intended for children. We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
16. International Data Processing
Some of our technology providers, advertising platforms, analytics providers, clients, or other service providers may process information outside India.
Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws.
Any changes will be published on this page with an updated Effective Date.
18. Contact Us
If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us:
Gracia Digital
Business: Digital Marketing Company
Website: graciadigitalmarketing.com
Email: info@graciadigitalmarketing.com
Phone: +91 7291933999
By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.
Last Updated: August 8, 2026
